Shipping
All stock is shipped from either Nelson or direct from one of our many NZ distributors.
At checkout you will have 2 options:
Urban Courier: This is a standard, tracked, courier service. Depending on location this will generally be a couple of days but smaller towns may take a day or two longer.
Rural Courier: For anyone with a Rural (RD) Address (e.g. 111 Smart St, RD3, Small Town, NZ). This service generally takes a few days for delivery.
We will provide you a tracking number after purchase. Please contact the courier firm directly for delivery updates.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If your order is going to be delayed then we will contact you and offer you the option of a refund, an alternative or to wait.